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Client Servicing Manager - NN Investment Partners

Locatie: The Hague
Are you looking for a new opportunity where you can closely work with our clients and sales colleagues? Are you hands-on, client-oriented and eager to learn? Join us!

Job Description
As a Client Servicing Manager you will closely work with our sales and relationship management colleagues to service our clients. In this role you will focus on servicing a broad client base: both institutional and wholesale, located in several countries from the Nordics to the Netherlands to Japan.The activities you will work on are very diverse and you get the opportunity to pro-actively take on new interesting tasks. Some examples of what you can expect:

  • Coordinating the implementation of new client requirements with relevant departments,
  • Handling questions from clients and relationship management, if required liaise with relevant departments to get input
  • Joining client visits for portfolio review meetings, operational questions or specific themes
  • Coordinating communication to clients about specific themes, like innovations or market developments
  • Coordinate the onboarding of new distributors
  • Providing client related input for projects to improve client experience for example the development of a web-based reporting tool or responsible investments.

Meet your team
The Client Experience & Support team is a key contributor to NNIP’s ambition to deliver 1st decile customer experience. The team oversees the complete value chain for our customers from the moment they are still a prospect to the moment they (unfortunately) decide to leave us. In addition, the team acts pro-actively on relevant trends and developments and collaborates strongly with international sales offices and other stakeholders. Our clients are institutional clients, like pension funds and insurance companies, and wholesale clients who distribute our investment funds.

The team is continuously evaluating client-related processes and aims to improve these. Next to this, the team has an important role in the onboarding process of new clients and delivering support to our sales colleagues.

The team is diverse in gender, age and background and operates in a dynamic environment with many challenges.

Profile

  • Bachelor or Master level and >5 years of work experience
  • Knowledge of the asset management industry
  • Experience with mid- and back-office activities and in a commercial environment is a plus;
  • A can-do-mentality
  • Client focused
  • Ability to work structured and excellent planning & prioritization skills
  • Ability to work independently and in a team
  • Pro-active and result driven
  • Strong communication skills in both English and Dutch (verbal and written)

We offer you
Naturally our appreciation for our colleagues are reflected in our conditions of employment, which, for the most part, can be adapted to your own personal wishes. We offer you:

  • The opportunity to influence the future of an international asset manager
  • An entrepreneurial and performance driven culture that gives you the freedom to use your talent, express your ideas and execute them
  • A multicultural, professional and dynamic environment stimulating you to get the best out of you and accelerate your career development
  • Modern working conditions that give room for individual choices
  • Internally this job is plotted in job category: Customer advice 2 or 3, depending on your experience.
Location:
The Hague

Information and application:

Apply:

Please send your application for Client Servicing Manager at NN Investment Partners in The Hague including your CV via our website.

Job code:

20547

Job posted

22 maart 2019
Apply Now

More information:

Do you have any questions regarding the recruitment process? Please contact Recruiter Femke Zeeman via 0031 6 51 50 97 66.

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Contactgegevens

CareerGuide

Argonweg 14
1362 AA Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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Ook een vacature plaatsen? Neem contact met ons op:


Nienke Smit   Pieter Lammers
Nienke Smit
n.smit@careerguide.nl
06-41454957
  Pieter Lammers
p.lammers@careerguide.nl
06-41454956
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