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Senior Customer Support Specialist - NN Investment Partners

Locatie: Milan, Italy
Dienstverband: Full-time
This role offers you to work closely with the Sales and Marketing team to bring an excellent client experience and support our sales efforts.

Your added value as a Senior Customer Support Specialist at NN IP 

As a Senior Customer Support Specialist you are excited to join an international asset manager and provide high quality investment support services to Italian and Austrian clients.

NN Investment Partners (NN IP) is a global investment manager, part of NN Group N.V., a leading financial institution listed on Euronext Amsterdam, with approximately EUR 287 bln in assets servicing clients across Europe, North America, Latin America, Asia and the Middle East. As a leader in Sustainable Investments NN IP has been integrating ESG (Environmental, Social, Governance) into the investment process for over a decade.

Key responsibilities of a Senior Customer Support Specialist at NN IP:

  • This role offers you to work closely with the Sales and Marketing team to bring an excellent client experience and support our sales efforts.
  • Work closely with a variety of internal departments & external agencies to ensure all sales tools and collateral needed by the team are timely available
  • Produce accurate and timely external & internal investment reporting to service client needs
  • Registration of funds in the Italian & Austrian market
  • Participate and actively contribute to various internal projects and initiatives

We care

As an experienced professional, you strive for continuous development. We offer extensive development opportunities and a pleasant working environment. We offer you:

  • On-the-job training and vocational training via our Learning & Development Centre
  • A comprehensive network of national and international professionals
  • Industry specific conferences

Our purpose

NN Investment Partners is the asset manager of NN Group N.V., a publicly traded company listed on Euronext Amsterdam. NN Investment Partners is headquartered in The Hague (The Netherlands) and manages approximately USD 313 bln* in assets for institutions and individual investors worldwide. NN Investment Partners employs around 1000 staff and is active in 15 countries across Europe, U.S., Latin America, Asia and Middle East.

NN Investment Partners pursues growth in all these areas by providing new products and services designed with the client’s needs in mind, whether they are institutional investors or end-clients. The goal is to provide excellent products, focused distribution and efficient operations geared to meet client needs.

NN Investment Partners engages with customers to help them meet their financial goals by responsibly managing their assets through actively managed income-driven products and advised embedded solutions, creating value for all our stakeholders and the society in which we operate. Clients come first in everything they do and NN IP provides clients with global, high quality and reliable investment management, products and services, tailored to local customs and needs. NN IP integrates its extensive experience in Sustainable and Impact Investing across its entire product range and is focused on being a leader in this field.

The broad scope and local presence of NN Investment Partners enables the company to offer clients a wide variety of investment products and solutions across asset classes, geographies and styles. NN IP’s business is focused around four key asset classes, Fixed Income, Multi-Asset, Specialist Equities, and Real Assets.

Clear conditions

At every stage of your career employment conditions play a significant role. Therefore, we are financially well arranged and you will receive a competitive remuneration package, depending on the experience you bring.

Critical skills of a Senior Customer Support Specialist

As a Business Developer Wholesale you have a bachelor or Master background. Furthermore you:

  • A Bachelor or Master’s degree (Laurea) in Business Administration or Finance
  • 3-5 years working experience in a similar position
  • Strong analytical skills and problem – solving attitude to deal with complex issues
  • Very good knowledge of MS Office, especially xls.  Salesforce and Morningstar Direct would be an advantage
  • Knowledge of industry regulatory requirements and familiarity with fund registration process
  • Good communication, problem solving skills and client orientation focus
  • Fluent written & spoken English

NN IP Italy is a small flexible and innovative team advising the business in a very dynamic environment. As such, you will have the opportunity to make an impact from day one. You will work in a multi-cultural, diverse and professional organization stimulating to get the best and accelerate your career development.

Commit to NN Investment Partners

We truly value your knowledge and expertise. We believe you will bring our organisation to the next level. Therefore, we would like to meet you. Upload your resume via the apply button.

Milan, Italy

Information and application:


Please send your application for Senior Customer Support Specialist at NN Investment Partners in Milan, Italy including your CV via our website.

Job code:


Job posted

11 februari 2020
Apply Now

More information:

Do you have any questions about the job? Then please call Femke Zeeman, recruiter.

Femke Zeeman
m. 0031 6 51 50 97 66

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Transistorstraat 7
1322 CJ Almere

Postbus 60184
1320 AE Almere

Tel: 036 - 7440 136

KvK 32090652
ING Bank NL91INGB065.42.67.456
BTW NL.8106.57.041.B01

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